Dial Directions is a popular, free voice-activated phone service that is now available nationwide! Anyone with a cell phone can just call, request Mapquest directions to any location, and receive them by text message. That’s it…no fancy phone, data plan or software download required. Users love the service because it’s free and super easy to use!

What makes Dial Directions work well is a superior voice user interface, breakthrough speech recognition and navigation technology. Check out this video to see how easy it is to use Dial Directions to get to any address, business chain or event.

Dial Directions' founding team has successfully launched two prior companies whose enterprise speech solutions are currently deployed by Fortune 2000 companies in retail, travel, financial services, and other industries.



What is Dial Directions?

Dial Directions is a free, new, first of its kind voice-activated service that provides driving directions to all cell phone users. With one quick phone call from your cellphone, you can ask for directions to wherever you want to go - any address, intersection, nearest business chain or a posted event.  Driving directions are instantly sent to your cell phone by text message. 

Dial Directions works from any cell phone, on all carriers and handsets. Best of all, it's FREE!

How do I use Dial Directions?

Using Dial Directions is extremely easy. All you do is dial the number DIR-ECT-IONS (that's 347-328-4667) on your cell phone, and answer a few quick questions about where you're going and where you're starting.  You can give a specific destination address or intersection, ask for the closest location of a business chain, or say the name of a posted local event.  Then within seconds, you'll receive directions via text message. That's it!

How much does Dial Directions cost?

Dial Directions does not charge you ANYTHING - that's zip, zero, zilch, nada, nothing! Only the normal usage charges from your wireless service provider apply.

Do I need to register to use Dial Directions?

No. Anyone can use Dial Directions immediately. Just pick up your cell phone and dial DIR-ECT-IONS (that’s 347-328-4667)! However, we would *love* if you could provide us any feedback, and any information like your cell phone number and carrier that allows us to improve our service for YOU. Also, if you leave your e-mail address, we can keep you informed about new features.

Can I use Dial Directions anywhere in the US?

Yes! Dial Directions is available in every state in the continental US!

What makes the service possible?

Callers are pleased that our service is easy, quick and accurate. Dial Directions combines breakthrough innovations in voice user interfaces, speech recognition, and navigation – key factors that result in a caller experience that is pleasant and efficient.   Moreover, this first of its kind service, Dial Directions is a breakthrough in voice-activated location based services available to anyone with a cell phone – no downloads, special phone or Internet plan is required.

Why do you deliver directions via SMS/text messages?

We want to make this service easy and available to any cell phone user. The best way to do that is by text message, which is available to everybody, and easy to use.  Dial Directions has innovated several techniques to shorten turn-by-turn directions into text messages, yet maintain a level of detail and simplicity so the directions are easy to read and understand.

What chain stores are covered by the Dial Directions?

Finding the location of a chain store closest to you is easy with Dial Directions. Currently, the service includes major national and regional chain stores like 7-Eleven, Borders Book Store, Chipotle, Enterprise Rent-A-Car, Shell Gas, Trader Joes, and many more.  We are continuing to expand our business listings. Tell us about your favorite stores or locations. 

Who are your partners?

We are working with leading online and local search services -- like city guides, real estate and travel – where it can be a challenge to keep customers engaged when they’re offline. Together, we work to bridge the gap between the online and mobile worlds for location-based services. We also work with trusted content providers, like Mapquest and NAVTEQ for directional data.

Who is the team behind Dial Directions?

We are a team of industry experts in voice user interfaces, speech recognition and navigation. Our breakthrough technology enables our vision - to make location-based services (directions and more) easy, free, and available to all cell phone users; and to provide a unique new mobile option to online local search and services partners.  We’re the first to roll out voice activated directions and store finders.  Coming soon, we’ll be adding many more location-based services for people on the go!

What events are included in Dial Directions, and how can I post my event?

Dial Directions’ ‘event’ feature lets any caller get directions to a posted local event by just dialing “DIR-ECT-IONS” (347-328-4667), selecting ‘event’, saying the posted event’s name, and providing a starting address or intersection.   We’re just getting started, so the number of posted events in Dial Directions is growing!  If you can’t find an event in Dial Directions, we invite you to post the event so others can benefit, too!   

You or any organizer can have an event supported in Dial Directions simply by creating an event online here.  After posting, we will confirm with you when the event is ready in Dial Directions.  All you have to do next is tell, post, blog to your audience that they can get directions just by dialing DIR-ECT-IONS (347-328-4667) and saying the event name.   It’s that simple!



What are you going to do with my personal info?

We use your personal information to enhance your use of the Dial Directions services only. Dial Directions does not rent, sell, or share your information unless we have your express consent. For a complete policy on privacy with Dial Directions, please click here.

Tip for T-Mobile Subscribers

For T-Mobile subscribers who have issues or questions about their text messages:
- How to get Help – "Text HELP to 44636 for help"
- How to Stop messages – "Send STOP anytime to 44636 to stop receiving messages"
© 2007 Dial Directions, Inc. All rights reserved.